Testimonials

"Dear Janet and Jan, this is a long overdue thank you to you both for organizing such a wonderful trip for us! We had a wonderful time, and all worked out very well… and smoothly. All in all, it was an outstanding trip! Huge thanks to you both for making so many wonderful arrangements."
Mr & Mrs Bruce, USA

Thank you for putting together a fabulous itinerary for my clients. They had a wonderful time. I appreciate the friendly, professional service from the Janet Redler team.
Heather Konigsbauer, World's End Adventures, USA

You collectively planned and implemented an ambitious trip visiting a lot of gardens, covering a lot of miles, in a way that insured we would both enjoy all the gardens, and overall feel safe and well taken care of.
Marsha Douma, USA

Hi Jan and Dawn, I just spoke to the client. First they want to compliment all the drivers and guides, especially Chris. They thought they were outstanding. They had a wonderful trip.
Susan Glover, Favorite Place Travel, USA

[Our clients] absolutely enjoyed everything. A job very, very well done to you and all of your team! Thank you, once again! This certainly won't be our last collaboration!!"
Denise Marinucci-Nicholson, Antilia Travel, USA

Dear Dawn, thank you very much for your absolutely wonderful work in organizing our pilgrim tour through England. Everything was simply wonderful, and I am so happy to find you as a good and reliable partner in England.
Fr. Ilya Gotlinsky, Orthodox Tours, USA

Hi Dawn, I think this trip has been one of [our clients'] favorites and they would love to go back one day. Thanks so much for all of your assistance.
Jennifer at Planes, Trains & Kids Travel, Canada

Diolch yn fawr, iawn for another wonderful Welsh Heritage Week, and for the lovely pottery mug from Nant Garw. I loved every minute of our time in Wales, as always, and it was good to see you at Pontypridd.
Karen Conley, USA

If you are thinking about a trip to Wales, talk to Janet Redler Travel. I have used this company for many years. They are wonderful to work with and always have great suggestions.
Beth Landmesser, Group Tour Organiser, Pennsylvania, USA

Hi folks, David was fantastic and Stonehenge was absolutely amazing!! Thanks to all of you who made our 3 1/2 weeks SO memorable!!
Beth Hensley, USA

We received some feedback from Kimberly that I wanted to pass along to you. They said they had a fabulous time on their Cardiff food tour and Sian was wonderful! Thanks again for sourcing this great alternative for them!
Tenon Tours, Delaware, USA

Hello Janet, Daniel and team! Thanks very much for your help and wonderful service with Karen and Tom’s Heritage Trip of Wales and the Cotswolds.
Martha Henderson, Gravitate Travel, Canada

Our driver was Chris and we cannot sing his praises enough. Not only was he personable, flexible and knowledgeable, but he went above and beyond, researching my heritage in the evenings and leading us to spots we'd never have found on our own.
Karen Charnell & Tom Tredway, Canada

Thank you again so very much. You have lightened my concerns and made each transaction that I've had with you go exceptionally smoothly. I am very grateful to you for this.
Charlene Brewer, Triple Crown Vacations, USA

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Destination Management (DMC) Services

Janet Redler Travel provides destination management services and ground handling throughout England, Wales, Scotland, Northern Ireland and the Republic of Ireland to travel agents and other tour operators.

From liaison with local transport providers and hotels to events and hospitality, from airport assistance to hotel transfers, our dedicated team delivers first class destination management for your group – whatever the size – to give you complete peace of mind.

Llangoed Hall Hotel in Mid Wales

We offer a wide range of accommodation in Ireland and the UK to suit all budgets and tastes, not only for our tailor-made tours, but for independent travellers too.

With over 40 years’ experience and a detailed knowledge of the UK travel market, we are passionate about providing our customers with the best service possible. We offer a truly personal touch and will always provide the most appropriate solution tailored to you and your travellers’ individual needs.

Airport transfers

We work with transport providers all over the United Kingdom and Ireland to ensure that your clients' trip goes smoothly, from the minute they step off the plane. With a range of high-end vehicles at our fingertips, we can assist your clients at airports, cruise ports, railway stations and hotels anywhere in Ireland or the UK. Whether you're looking for a fast and efficient transfer to a hotel, restaurant or tourist attraction, or a VIP airport meet and greet service directly from the aircraft, we can help. Our professionally trained chauffeurs are committed to delivering a first class service and to ensuring a stress-free experience for your clients.

In addition, we now have the option of a wheelchair accessible Mercedes V-Class, which has space for a wheelchair or electric scooter, with all relevant security features to safely transport passengers with mobility issues.

We keep an ear close to the ground....all the time!

Reliable ground-handling and destination management services are essential if your tour and travel arrangements are going to meet your customers' expectations. This is illustrated by a couple of examples we have come across. For example, the overseas visitor who turned up at a British café after reading rave reviews online, only to find it was a truck stop and the reviews were all from truckers! Or the couple who refused to stay at a North Wales hotel as they had heard it was no good, only to find that when they did finally visit, it had changed hands and was one of the best hotels in the area! With our help, you can avoid these pitfalls. We keep an ear close to the ground....all the time!

Local experts

Even small things like time difference and the weather at different times of year can have a huge impact on the enjoyment of a vacation or business trip - traipsing around in an overcoat in the heat of summer (yes it does get hot sometimes in the UK!) or shivering in a T shirt in the chill of spring, can really spoil things. As the local experts, we can advise on issues like these.

With the internet these days, it is so easy to search online for information about a destination, but as we all know, you can't beat on the ground knowledge and expertise when visiting somewhere. And after all, for many travellers to the UK, they will have had a long journey to get here, so everything needs to be right when they arrive.

Why leave your DMC services to chance?

Whether you are organising a vacation or a business trip, a cultural tour or a sporting adventure, we can provide you with the full range of destination management support that you need. Contact our friendly team today.